Support
Plans
Choose the support plan that best suits your needs.
Standard Plan
Access reliable assistance with our Standard Support.
Response time:5 business days
Starts from
$19/month
Monthly, quarterly, semi-annual, or annual options available.
Priority Plan
Get faster responses to your questions.
Response time:1 business day
Starts from
$139/month
Monthly, quarterly, semi-annual, or annual options available.
Legacy Support: Customers who purchased a license before June 1, 2025, receive six months of complimentary support. For continued assistance beyond your included support period, please select from the subscription plans above.
Support Availability
How to get support?
We provide dedicated support to our customers. For assistance, please contact our support team at support@aikeedo.com.
Support Scope
Support Coverage & Guidelines
Our support team is available to assist you with technical questions, troubleshooting, and guidance related to using Aikeedo's core features and functionality.
Please note: Support coverage includes software-related inquiries and technical assistance. However, it does not extend to custom development, third-party integrations, server setup, or installation services.
