Your AI SaaS business, ready by this week!
Try demoQuick take: Choose Chatbase if you want an AI support agent for your own business. Choose Aikeedo if you want to build your own Chatbase-like SaaS, where customers create and embed chatbots under your brand.
Step 1
One-time commercial license with full source code included.
Step 2
Deploy on your own server or VPS. Use your domain, database, and SSL.
Step 3
Add OpenAI, Anthropic, Gemini, xAI, Ollama, and compatible APIs.
Step 4
Run your own AI Workspace with billing, plans, users, and admin built in.
 |  | |
|---|---|---|
| Primary buyer intent | A business wants an AI support agent for its own website, app, or support channels. | An operator wants to launch a Chatbase-like SaaS where customers create, train, and embed their own chatbots. |
| Who pays whom? | You pay Chatbase for a hosted subscription with message credits, agent limits, seats, and paid add-ons. | Your subscribers pay you. You pay hosting, AI APIs, payment fees, and the Aikeedo software plus Chatbots plugin license. |
| Hosting and ownership | Hosted by Chatbase. Easier to start, but you operate inside Chatbase’s product, limits, and roadmap. | Self-hosted on your infrastructure, under your domain and customer relationship. |
| Source-code access | No source-code access for self-hosted customization of the Chatbase product. | Yes — Aikeedo and the Chatbots plugin include source-code access for customization. |
| Built-in SaaS monetization | Chatbase sells AI agent capacity to your organization. It is not designed as your own subscriber billing platform. | Yes — subscriptions, credits, add-on top-ups, payment gateways, and plan-level chatbot limits for your own subscribers. |
| Branding economics | Removing “Powered By Chatbase” from deployed agents is a paid yearly add-on on published pricing. | You configure platform branding and decide which plans can remove “Powered by” branding. |
Fit guide
| | |
|---|---|---|
| Embeddable website chatbot | Yes — build and deploy AI agents for website chat and connected support channels. | Yes — subscribers copy a JavaScript snippet and embed the widget on their own websites. |
| Training from web pages and files | Yes — train agents on business data; higher plans add features like auto retrain and tickets as sources. | Yes — subscribers train from uploaded files and web pages/links, including existing Aikeedo Sources. |
| Third-party integrations and data sync | Yes — Chatbase lists many integrations, including Stripe, Zendesk, Salesforce, Intercom, HubSpot, Slack, WhatsApp, Zapier, Shopify, Twilio, and more. | File uploads, web pages, and workspace Sources; not the same prebuilt connector catalog as Chatbase. |
| AI Actions and workflow automation | Yes — agents can take actions in connected systems, with action limits depending on plan. | No equivalent AI Actions system in the Chatbots plugin today. |
| Omnichannel deployment | Yes — Chatbase markets website chat plus channels such as WhatsApp, Slack, and email. | No — Aikeedo Chatbots currently focuses on embeddable website widgets. |
| Human escalation and help desk | Yes — Chatbase supports smart escalation to humans through live chat or helpdesk-style flows. | No Chatbase-style escalation workflow; conversations live in the subscriber workspace inbox. |
| Logged-in user personalization | Yes — Chatbase describes agents that know the logged-in user and can retrieve customer information. | Optional JWT-based identity verification so your subscribers can verify logged-in end users for the widget. |
| Analytics and observability | Yes — basic analytics on lower tiers and advanced analytics on Pro. | Conversation and contact tracking in the workspace; not a full support analytics suite. |
| API access | Yes — API access from Standard upward on the public pricing comparison. | Custom integrations are possible at the application level, but the Chatbots plugin API surface is still evolving. |
| Voice and telephony | Yes — voice and telephony appear on Standard and above in the published plan comparison. | No native voice or telephony channel for the chatbot widget in the Chatbots plugin today. |
| Multilingual support | Yes — Chatbase markets support for 80+ languages with detection and translation. | Multilingual behavior depends on the models and prompts you expose to subscribers; not marketed as a packaged translation layer. |
| Model choice | Yes — Chatbase supports multiple advanced model families depending on plan. | OpenAI, Anthropic, Cohere, xAI, Ollama, and custom OpenAI-compatible providers configured by the platform operator. |
| Security and compliance posture | Chatbase markets SOC 2 Type II, GDPR compliance, encryption, guardrails, and secure integrations. | Widget domain restrictions and JWT verification; overall compliance depends on your hosting, policies, and operations. |
| Auto retrain and continuous improvement | Yes — auto retrain and related training features are available on higher plans. | Subscribers manage sources and training data; automatic retrain as a hosted product feature is not positioned the same way. |
| Usage and limits model | Plan limits include message credits, agents, AI Actions, training size, and seats. | You define credits, model access, and per-plan chatbot limits; subscribers consume usage under your rules. |
| Persistent visitor memory (chatbot) | Chatbase describes learning from interactions and syncing with systems; check their product for exact behavior. | Cross-session memory for returning widget visitors is not implemented yet. |
| Broader AI tools beyond chatbots | No — Chatbase focuses on customer-facing AI support agents, not a full general AI workspace. | Yes — AI chat, Writer, Imagine, Video, Transcriber, Voiceover, Voice Isolator, Assistants, Sources, and more. |
| Subscriber-owned chatbot SaaS | Chatbase is software your company uses, not infrastructure for your own paying chatbot customers. | Yes — subscribers create, train, customize, deploy, and manage their own chatbots on your branded platform. |
| Product maturity and roadmap risk | Mature hosted agent platform with omnichannel, actions, integrations, and enterprise packaging. | The Chatbots plugin is newer and still evolving, but it is usable for building a website-chatbot SaaS. |
Not if you need every Chatbase support feature today. Chatbase is a hosted AI support product for your own business, with channels, integrations, actions, escalation, and enterprise packaging. Aikeedo is for a different goal: launching your own Chatbase-like SaaS where customers can build, train, and embed website chatbots under your brand.
Choose Chatbase when you want to improve support for your own company and need a hosted product with integrations, actions, escalation, analytics, voice or telephony on supported plans, and compliance messaging already packaged for you.
Choose Aikeedo when the chatbot business is yours. You want customers to sign up, pay you, create chatbots, use credits, remove branding on higher plans, and manage everything under your brand and pricing.
Yes. With the Chatbots plugin, subscribers can create chatbots, train them from files and web pages, customize the widget, copy the embed snippet, and track conversations and contacts. You decide the pricing, plans, credits, branding rules, and chatbot limits.
Not today. Aikeedo Chatbots focuses on website widgets. If your main need is WhatsApp, Slack, email, or helpdesk workflows right away, Chatbase is closer. Aikeedo makes more sense when you want to sell a chatbot SaaS and start with the website widget as the chatbot channel.
Chatbase has a built-in AI Actions concept for connected systems. Aikeedo Chatbots does not include an equivalent action builder today. If actions are central to your support workflow, Chatbase is stronger. If selling chatbot access under your own brand is the business, Aikeedo is still the better foundation.
Chatbase pricing is a hosted subscription with limits such as message credits, agents, actions, training size, seats, and add-ons. Aikeedo’s Commercial license is $399 one-time for the core product, and the Chatbots plugin is purchased separately from the marketplace. After that, you set your own customer pricing, limits, and margins while paying your own hosting and AI API costs.
Chatbase publishes compliance positioning for its hosted service. With Aikeedo, you operate the software, so compliance depends on your hosting, logging, retention, subprocessors, and policies. The plugin gives you practical controls like domain allowlists and JWT identity verification, but the overall compliance program is yours.
